Common questions about Parenta AI

What is Parenta AI?

Parenta AI is a parenting co-pilot for caregivers raising neurodivergent children — ADHD, autism, sensory differences, developmental differences. It's a private, judgement-free place to ask the questions you'd ask a great therapist or a wise friend, any time of day, in plain language.

Who is Parenta AI for?

Parenta is built for parents, grandparents, and foster carers — especially those raising neurodivergent children. It also supports expectant parents and families on a waiting list for assessment. You don't need a formal diagnosis to use it.

Is Parenta AI a medical or clinical service?

No. Parenta is a parenting support tool, not a clinical service. It won't diagnose your child, prescribe medication, or replace a therapist, paediatrician, or speech therapist. When a conversation touches something that needs a human expert, Parenta says so clearly.

How is Parenta different from ChatGPT?

Parenta is purpose-built for parenting and knows your specific child. It draws on respected neurodivergence-friendly approaches instead of giving generic advice, and it will tell you honestly when something needs a human professional rather than pretending it can help with everything.

Can I use Parenta AI for free?

Yes. The free plan lets you create one child profile and have unlimited text conversations with Parenta — no credit card required. You also get the services directory and basic access to the issues library.

What's the difference between Free and Pro?

Pro unlocks voice messages, photo uploads, multiple child profiles, a personal history of your child's progress, saved strategies, weekly summary emails, and the Telegram bot. Free covers the core text-chat experience; Pro is everything that learns and tracks over time.

How much does Pro cost?

Pro is available as a monthly or yearly subscription, with yearly offering the best value. Pricing shows automatically in your local currency (GBP, EUR, USD, or CHF). You can cancel any time from inside the app, and your data stays with you on the free plan after that.

Is my child's data private?

Yes. Conversations and child profiles are encrypted in transit and at rest. We do not sell your data, share it with advertisers, or use it to train AI models. You can export or permanently delete your data at any time, and we treat every user as if GDPR applies regardless of where they live.

Are photos and voice messages safe to upload?

Voice recordings and photos are stored with strict access controls and are automatically deleted after a set period. Photos are also screened for potentially upsetting content before Parenta processes them, so you can review a warning first if needed.

What happens if I'm in crisis or my child is at risk?

Parenta is not a crisis line. If a conversation suggests serious risk — self-harm, abuse, or an unsafe situation — Parenta will stop trying to help with parenting and point you to the right human crisis service in your region. In any immediate emergency, please call your local emergency number.

What languages does Parenta AI support?

Parenta replies in your chosen language and keeps proper names, acronyms, and your child's name in their original form. We support English, German, French, Spanish, Italian, and several other languages, and always use the friendly, informal register — never stiff formal address.

Does Parenta work outside the UK?

Yes. Parenta works worldwide. Pricing shows in your local currency (GBP, EUR, USD, CHF) and the services directory is being curated city by city for neurodivergent families in each country.

Can I use Parenta on Telegram?

Yes. Pro users can link their account to the @getparentabot Telegram bot and chat with Parenta directly inside Telegram — handy when you want to send a quick message or photo without opening the app.

How does Parenta personalise advice for my child?

When you first set up Parenta, you build a child profile — name, age, diagnoses, sensory profile, communication style, triggers, strengths, and what helps them feel safe. Every conversation is prefaced with a short briefing about your specific child, so the advice you get is shaped by your situation rather than generic parenting tips.

Which AI does Parenta use?

Parenta is powered by ParentaLLM — our name for the underlying AI model — widely regarded for its safety and capability. We use the highest-capability model for your conversations and a faster lightweight version for quick background tasks like naming a thread.

Will my conversations be used to train AI?

No. Your conversations and your child's profile are never used to train AI models — not ours, not the model provider's, not anyone else's. Your data is yours.

Does Parenta AI work well for ADHD and autism parenting?

ADHD and autism parenting are where Parenta is deepest. The advice is grounded in neurodivergence-affirming approaches and will never frame your child's differences as something to be fixed or eliminated. It offers parent-side adjustments before child-side targets.

Can I use Parenta for a child without a formal diagnosis?

Absolutely. Many families Parenta supports are on waiting lists for assessment, or raising children who are just 'different' in ways no label has yet named. You don't need a diagnosis to use Parenta — just a description of your child as they actually are.